Terms & Conditions

Terms & Conditions


Last updated November 6, 2025

AGREEMENT TO OUR LEGAL TERMS

We are HUMANOS LLC (“Company,” “we,” “us,” “our”), a company registered in Wyoming, United States, at 1309 Coffeen Ave, Ste 1200, Sheridan, WY 82801, United States.

We operate the mobile application Protocol Zero (the “App”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by phone at (+1) 714-485-3134, email at contact@protocolzero.app, or by mail to 1309 Coffeen Ave, Ste 1200, Sheridan, WY 82801, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and HUMANOS LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, DO NOT USE THE SERVICES.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you at contact@protocolzero.app (or via your registered email). By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.


TABLE OF CONTENTS

  1. OUR SERVICES

  2. INTELLECTUAL PROPERTY RIGHTS

  3. USER REPRESENTATIONS

  4. USER REGISTRATION

  5. SUBSCRIPTIONS

  6. PROHIBITED ACTIVITIES

  7. USER GENERATED CONTRIBUTIONS

  8. CONTRIBUTION LICENSE

  9. MOBILE APPLICATION LICENSE

  10. SERVICES MANAGEMENT

  11. PRIVACY POLICY

  12. COPYRIGHT INFRINGEMENTS

  13. TERM AND TERMINATION

  14. MODIFICATIONS AND INTERRUPTIONS

  15. GOVERNING LAW

  16. DISPUTE RESOLUTION

  17. CORRECTIONS

  18. DISCLAIMER

  19. LIMITATIONS OF LIABILITY

  20. INDEMNIFICATION

  21. USER DATA

  22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

  23. CALIFORNIA USERS AND RESIDENTS

  24. MISCELLANEOUS

  25. CONTACT US


1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA). If your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the GLBA.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property. We own or license all intellectual property rights in the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). Content and Marks are protected by copyright, trademark, and other laws in the United States and globally. The Content and Marks are provided “AS IS” for your personal, non-commercial use or internal business purpose only.

Your use of our Services. Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as expressly set out herein, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission. Requests: contact@protocolzero.app.

We reserve all rights not expressly granted.

Your submissions and contributions.

Submissions. If you send us questions, comments, ideas, or feedback (“Submissions”), you agree to assign to us all intellectual property rights in such Submissions, and we may use and disseminate them for any lawful purpose without acknowledgment or compensation.

Contributions. If the Services allow user content (“Contributions”), you grant us an unrestricted, irrevocable, perpetual, transferable, royalty-free, fully-paid, worldwide license to use, copy, reproduce, distribute, sell, publish, broadcast, store, publicly perform, publicly display, reformat, translate, excerpt, and create derivative works from your Contributions (including your image, name, and voice), and to sublicense the foregoing, in any media.

You represent and warrant that you own or have the necessary rights to your Submissions and Contributions; that they do not infringe third-party rights; and that they are not confidential. We may remove or edit Contributions at any time.

Copyright infringement. See Section 12.



3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have legal capacity and agree to these Legal Terms; (4) you are not a minor; (5) you will not use bots or scripts; (6) you will not use the Services for illegal or unauthorized purposes; and (7) your use complies with applicable laws.


4. USER REGISTRATION

You may be required to register. You are responsible for safeguarding your password and all activity under your account. We may remove or change a username that we deem inappropriate.


5. SUBSCRIPTIONS

Billing and renewal. Your subscription auto-renews unless canceled. You authorize recurring charges until you cancel. Billing cycle length depends on your plan.

Cancellation. For App Store subscriptions, see: https://support.apple.com/en-us/118428. Your cancellation takes effect at the end of the current paid term. Questions: contact@protocolzero.app.

Fee changes. We may change fees and will communicate changes as required by law.


6. PROHIBITED ACTIVITIES

You agree not to: (a) systematically retrieve data to create a database without permission; (b) trick, defraud, or mislead us or users; (c) bypass or interfere with security; (d) disparage or harm us; (e) use information to harass another person; (f) misuse support or submit false reports; (g) violate laws; (h) unauthorized frame/link; (i) upload viruses, disruptive scripts, or spam; (j) engage in automated use; (k) remove proprietary notices; (l) impersonate another user; (m) use spyware/pcms; (n) disrupt networks; (o) harass our staff; (p) bypass access measures; (q) copy or adapt software; (r) reverse engineer except as permitted by law; (s) deploy spiders, scrapers, or similar tools; (t) use buying agents; (u) make unauthorized use; (v) compete with us using the Services; (w) advertise or sell goods/services through the Services; or (x) sell/transfer your profile.

7. USER GENERATED CONTRIBUTIONS

If Contributions are enabled, you represent that: your Contributions (a) do not infringe third-party rights; (b) you have necessary licenses/permissions; (c) include consent from identifiable persons; (d) are not false or misleading; (e) are not spam or solicitation; (f) are not obscene, harassing, or otherwise objectionable; (g) do not promote violence; (h) do not violate law or privacy/publicity rights; (i) do not involve child exploitation; (j) do not include offensive comments tied to protected classes; and (k) do not otherwise violate these Legal Terms. Violations may result in suspension or termination.

8. CONTRIBUTION LICENSE

By posting Contributions, you grant us the license described in Section 2 and waive moral rights where permitted. You retain ownership of your Contributions. We may edit, recategorize, pre-screen, or delete Contributions at any time. We have no obligation to monitor.

9. MOBILE APPLICATION LICENSE

Use License. If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on devices you own/control, in accordance with these Legal Terms. You shall not: reverse engineer, modify, violate laws, remove notices, use for unintended commercial purposes, enable multi-user concurrent access, build a competing product, send automated queries/spam, or misuse our IP.

Apple and Android Devices. If obtained via an app store (Apple App Store or Google Play): (1) the license is limited per the store’s rules; (2) we, not the store, provide maintenance/support; (3) if the App fails to conform to warranty, the store may refund the purchase price (if any) and has no other warranty obligations; (4) you are not subject to U.S. embargo/prohibited party lists; (5) you must comply with third-party terms; and (6) the stores are third-party beneficiaries of this license.

10. SERVICES MANAGEMENT

We may: (1) monitor the Services for violations; (2) take legal action; (3) restrict or disable Contributions; (4) remove burdensome files/content; and (5) otherwise manage the Services to protect our rights and ensure proper functioning.

11. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://protocolzero.app/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States. If you access them from another region with different laws, you consent to transferring and processing your data in the United States.

12. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe material on or through the Services infringes your copyright, promptly notify us (“Notification”) using the contact information below. A copy of your Notification may be sent to the person who posted the material. You may be liable for damages if you materially misrepresent infringement. Consider consulting an attorney if unsure.

13. TERM AND TERMINATION

These Legal Terms remain in effect while you use the Services. WE MAY DENY ACCESS TO THE SERVICES TO ANY PERSON FOR ANY REASON OR NO REASON, including for breach of these Legal Terms or law. We may terminate or suspend your account and delete content at any time without warning. If terminated/suspended, you are prohibited from creating a new account. We may pursue all appropriate legal remedies.

14. MODIFICATIONS AND INTERRUPTIONS

We may change, modify, or remove content at any time without notice and have no obligation to update information. We are not liable for modification, price changes, suspension, or discontinuance. Availability may be interrupted for maintenance or other issues. We have no liability for downtime or discontinuance.


15. GOVERNING LAW

These Legal Terms and your use of the Services are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.


16. DISPUTE RESOLUTION

Binding Arbitration. If the parties cannot resolve a dispute informally, the dispute (except as excluded below) will be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA Consumer Rules. Fees and arbitrator compensation are governed by the AAA Consumer Rules. Arbitration may be conducted in person, by documents, by phone, or online. The arbitrator shall issue a written decision and must apply applicable law. Unless required otherwise, arbitration will take place in Wyoming. A party may go to court to compel arbitration, stay proceedings, or confirm/modify/vacate an award.

If a dispute proceeds in court rather than arbitration, it shall be brought in the state or federal courts located in Sheridan County, Wyoming, and the parties consent to jurisdiction and venue there. The CISG and UCITA do not apply.

No dispute may be brought more than one (1) year after it arose. If any part of this section is found illegal or unenforceable, that portion will be severed and the dispute decided by a court of competent jurisdiction as stated above.

Restrictions. Arbitration is limited to the parties individually: no class actions, class arbitrations, or representative claims.

Exceptions. The following are not subject to arbitration: (a) disputes to enforce/protect/validate a party’s IP rights; (b) disputes related to theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief.

17. CORRECTIONS

Information on the Services may contain errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct and update without prior notice.

18. DISCLAIMER

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF CONTENT, OR THAT THE SERVICES WILL BE SECURE, ERROR-FREE, OR UNINTERRUPTED. YOU USE THE SERVICES AT YOUR OWN RISK.

19. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM WILL NOT EXCEED THE LESSER OF (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) US$1,000.00. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME LIMITATIONS MAY NOT APPLY.

20. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless (including affiliates, officers, agents, partners, and employees) from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, due to or arising out of: (1) your Contributions; (2) your use of the Services; (3) your breach of these Legal Terms; (4) your breach of your representations/warranties; (5) your violation of third-party rights; or (6) any harmful act toward another user you connected with via the Services. We may assume exclusive defense and control; you agree to cooperate at your expense.

21. USER DATA

We will maintain certain data you transmit to manage performance, as well as data relating to your use. Although we perform routine backups, you are solely responsible for all data you transmit or that relates to any activity undertaken using the Services. We have no liability for any loss or corruption of such data.

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing. YOU AGREE TO ELECTRONIC SIGNATURES AND RECORDS, and you waive any rights requiring non-electronic records or signatures.

23. CALIFORNIA USERS AND RESIDENTS

If a complaint with us is not satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210 or (916) 445-1254.

24. MISCELLANEOUS

These Legal Terms and any policies posted by us on the Services constitute the entire agreement between you and us. Our failure to enforce any right or provision is not a waiver. These Legal Terms operate to the fullest extent permitted by law. We may assign our rights and obligations at any time. We are not liable for any delay or failure due to causes beyond our reasonable control. If any provision is unlawful, void, or unenforceable, that provision is severable and does not affect the validity of the remaining provisions. These Legal Terms will not be construed against us because we drafted them. You waive any defenses based on the electronic form of these Legal Terms and the absence of signing.

25. CONTACT US

To resolve a complaint regarding the Services or to receive further information, please contact us at:

HUMANOS LLC

1309 Coffeen Ave, Ste 1200

Sheridan, WY 82801

United States

Phone: (+1) 714-485-3134

Email: contact@protocolzero.app